Reading online reviews has become the norm. No matter what you’re buying or who you’re hiring, checking testimonials from reliable sources first can help you make sound decisions. In fact, 85 percent of consumers trust online reviews as much as word-of-mouth recommendations, according to BrightLocal’s 2017 Local Consumer Survey.
Today, Colorado Roof Toppers shares just how reviews can assist you in choosing the right roofing contractor for the job:
They Are Customer-Made Polygraphs
Roofers are businessmen that want to attract as many customers as possible to generate profit. Sadly, some contractors would say anything and make empty promises just to get you sign on the dotted line. How would you know the roofing professional you’re talking to can walk the walk? Listen to what others have to say about his or her company.
Legitimate reviewers expose roofers that practice false advertising and make untrue claims. This is especially true when it comes to homeowners who’ve been previously victimized. Reading reviews written by past customers of your prospective roofing contractor can help validate his or her credentials.
They Serve as Scam Repellents
Speaking of unsavory practices, testimonials can warn you about scams. Despite the state’s licensing requirements, many roofers still manage to scam unknowing homeowners. Take a few minutes to read reviews so you can unmask unreliable candidates for the job and identify your safest bets.
They Preach the Roofer’s Dispute Resolution Policy
Even reputable contractors make mistakes and get into conflict with their customers. While no roofer is incapable of committing errors, reading reviews is key to finding a contractor that irons out disputes properly.
At Colorado Roof Toppers, we take pride in receiving positive feedback for almost every residential roof replacement and repair job we carry out. At the time of writing, we have gotten 83 highly rated testimonials on GAF.com and 35 positive BBB reviews–-with zero negative comments. “Exceeded expectations” and “professional and caring” sum up the countless testimonials we’ve received over the years.
Call us at (970) 237-5009 to get a glimpse of how we do business. You can also fill out our contact form for a free estimate. We serve clients in Fort Collins, CO, and nearby areas.